To protect consumers’ legitimate rights and provide a worry-free shopping experience, we have formulated the following refund terms. Please read the relevant content carefully before applying for a refund.
I. Return Application Period
If you are not satisfied with the product or need to return it after receiving it, you may submit a refund or return application within 30 days. Applications submitted after 30 days will not be accepted unless there is a quality problem with the product or special circumstances are verified and handled separately.
II. Refund Processing Procedure
After the customer submits a return application and it is approved, please return the product to the designated address according to the instructions. We will initiate the refund process after receiving the returned product and confirming that it is in good condition.
III. Refund Arrival Time
Refunds will be processed within 3 days after confirmation of receipt and completion of the review, and will be returned to the original payment method. The specific arrival time may vary slightly depending on different payment channels or bank processing speeds.
IV. Refund Conditions
The product must be in its original condition, unused, and not affect resale; the accompanying packaging, accessories, and labels must be complete; problems caused by human error or improper use are not eligible for a refund. V. Handling Special Circumstances
In case of logistics delays, system problems, or force majeure, the refund time may be extended appropriately, but we will notify you promptly and assist in the process.
We are always committed to providing our customers with a fair and transparent after-sales service experience, ensuring that every transaction is handled properly.
Due to ongoing losses, the merchant has decided to conduct a clearance sale at a loss. Currently, inventory is being cleared out at low prices. Related refund and discount policies are only valid during the clearance sale period and will end once the inventory is sold out.